"We can't thank Emma enough. She went above and beyond to ensure that we felt supported at every stage of buying our first home. We would certainly recommend FSP to friends and family."
"Absolutely fab service from Emma, great at bearing with me and explaining implications of some of the quirks that arose on the property we purchased. Couldn’t recommend more!"
"Excellent service from Emma. She dealt with various problems regarding the sale of my property very efficiently."
"Just a quick note of thanks for all your help and support, I’m very grateful for all that you have done - you made the process so easy for us which I’m hugely grateful to you for. Thank you so much for your hard work and professionalism."
"Very good customer service from start to finish. Everything was explained throughout the process even when things got tricky! I would highy recommend Emma."
"Emma was highly professional, acting with thoroughness and efficiency throughout. In addition her communication skills have been first rate, always keeping us up to date on where we are in the process, flagging to us any sticking points and doing all she could to keep the process moving forward even though the issues invariably were on the other side. She has also shown great sensitivity when things became a little strained, recognising the emotion associated with selling a parent’s property.
In short a first class service which we thought you should be aware of. This is the second time we have used your department for a house sale/purchase and we would have no hesitation in recommending you to others."
"Thank you for the kind and thoughtful way you have helped us with the relative conveyance facilities. We have particularly appreciated the personal touch that you were able to provide by way of advice, contact and support in ensuring a smooth and successful outcome."
"Thank you Emma for all you have done for me, you have been so very kind and understanding."
"Thank you so much for all your efforts in pushing through the sale - you have been fantastic."
"Emma was absolutely fantastic and went the extra mile for us throughout a delayed process."
"Emma was always pleasant, helpful and very efficient. Thank you"