Field Seymour Parkes LLP is a limited liability partnership registered in England and Wales (number OC370344) whose registered office is at 1 London Street, Reading RG1 4PN.
We are committed to protecting and respecting your privacy. This Privacy Policy explains our approach to any personal information that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. It also sets out your rights in respect of our processing of your personal information.
Please also note that this Privacy Policy only applies to the use of your personal information obtained by us.
We may collect personal information about you as follows:
If you visit our website, we will collect information about your visit, namely IP address, traffic data, location data and the resources that you access.
Our website uses a limited number of cookies, namely:
For more information about the cookies we use on our website, please see our cookies policy.
Our website may, from time to time, contain links to other websites which may be of interest to you. If you follow a link, please note that the other website will have its own privacy policy, and you should check this before you submit any personal information to that website. We are not responsible for the content of other websites or their use of your personal information.
We will not use your personal information for any purpose not explained in this privacy policy, our terms of business and/or the privacy notices that apply to our staff, job candidates and work experience placements.
Some of the information you provide to us will be transmitted electronically, e.g. information provided via our website or by email. We would remind you that information transmitted via the internet is not completely secure and although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security.
Except as described below, all information you provide to us is stored on our premises or EU cloud services, and no information you provide to us is transferred to, or stored at, a destination outside the United Kingdom or the European Economic Area.
When you provide information to us via any of the forms on our website or make a payment via our website, we use the Global Edge Security (of GES) security and performance suite provided by Automattic Inc T/A WordPress and Cloudflare Inc to help prevent distributed denial of service (or DDoS) attacks. This means that the information you provide to us via our website is transferred by Cloudflare Inc to the United States utilizing the UK data transfer addendum. Further information about Cloudflare’s commitment to GDPR compliance can be found at https://www.cloudflare.com/en-gb/gdpr/introduction/.
We have put in place appropriate organisational (i.e. practical) and technological security measures to prevent your personal data being accidently lost, accessed, or used in an unauthorised way, altered, or disclosed.
In addition, we limit access to your personal data to those staff, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We may disclose your personal information to third parties if we are under a duty to disclose or share it in order to comply with any legal obligation (for example our auditors, our insurers, HMRC and the Solicitors Regulatory Authority) or if we have a legitimate interest in doing so (for example if we need to share client information with trusted third-party suppliers as described above or if personal information about you is disclosed to us by or on behalf of a client and we need to disclose it to a third party to fulfil our contractual obligations to our client) or with your consent.
We will keep your personal information for the following periods of time:
| Circumstances in which personal information was provided | How long do we keep it? |
|---|---|
| Except as stated below, information submitted via forms on our website form | 12 months |
| Information submitted via the residential conveyancing quote calculator on our website unless you instruct us to act for you, in which case the retention period for personal information provided in the course of providing legal services will apply (please see below) | 3 months |
| Information submitted when paying invoices via our website | 7 years |
| To be added to our marketing database | Online consent: For the duration of your consent (to be deleted upon consent being withdrawn) or if it becomes evident to us that your personal information is no longer up to date. Where we rely on our legitimate interest for processing, until you unsubscribe or update your preferences or if it becomes evident to us that your personal information is no longer up to date. |
| In the course of providing legal services | Usually 7 years or as stipulated in the engagement letter. |
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you would like to communicate with our Data Protection Officer about any of the rights mentioned above, or if you have any other queries about the matters mentioned in this privacy policy, please contact us using one of the following options:
You have the right to complain to the Information Commissioner about the way in which we collect and use your personal data: www.ico.org.uk/concerns or telephone 0303 123 1113.
This policy is effective from January 2025. We may change this privacy policy from time to time by updating this webpage.